Thanks for shopping at Paniolo Preservation Society! We want to make sure you are satisfied with every purchase you make! If you are not satisfied with the product you have purchased from us, you can exchange for another one, be it similar or not. You have 14 days after receiving your purchase to return it.
After the 14-day period, you will no longer be eligible for a return. If you have any additional questions please feel free to contact us.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. You will also need to have the receipt or proof of purchase for your items.
We DO NOT DO REFUNDS, EXCHANGES ONLY! Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your exchange after inspecting the item that was returned. If the exchange is approved we will then ship your exchanged item back to you.
You will be responsible for paying for your own shipping costs for returning/exchanging your item. Shipping costs are nonrefundable.